Quality Research Group - Faculty of Business Administration, University of Macau

Quality Research Group - Faculty of Business Administration, University of Macau

Quality Research Group - Faculty of Business Administration, University of Macau
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Quality Management - 100 Questions and Answers

Quality Research Group - Faculty of Business Administration, University of Macau;António, Nelson José dos Santos

Quality Management - 100 Questions and Answers

Quality Research Group - Faculty of Business Administration, University of Macau; António, Nelson José dos Santos | Macau Foundation

本書是“管理系列”叢書的第一部作品。該書以問答的形式討論了當前許多“熱門話題”，包括全面質量管理、質量控制圈、即時（JIT），PDCA周期、ISO9000和質量審核等專題。通過對這些熱門專題的探討，本書為質量管理中的上述專題提供了一些詳細、清晰的解釋說明，它們不僅具有強大的理論意義，而且還具有一定的現實價值。

The book is the first series of "Macau Studies in Management", and it discusses lots of "hot topics" at the present, in the form of Q&A practice, including Total Quality Management, Quality Control Circle, Just-in-Time (JIT), PDCA cycle, ISO9000, and Quality audits, etc. Through these discussion, this book provides some detailed and clear illustrations to the above topics in quality management, which may not only have strong theory meaning but produce some realistc value.

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